Returns & Exchanges

We want you to feel completely comfortable in your snuggs; if your purchase isn't quite right, you can return unworn items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, intimate apparel must be returned with all protective seals intact.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to initiate the process.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags and hygiene stickers are still attached.

3

Ship It Back

Download your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing